How Our Terms Protect Your Account
Our Terms & Conditions apply from the moment you register and confirm your identity through our account setup flow. They govern how deposits clear via your chosen payment method — DANA, OVO, GoPay or QRIS — how we verify withdrawals before they leave your wallet, and
-
1
what happens if a dispute arises. Access and eligibility depend on local law. We retain account records for the duration of your active account plus seven years afterward for audit and compliance purposes. All communication about your account — from deposit confirmations to withdrawal approvals —
-
2
goes to the email address you provide during registration. If you request a change to these terms or need clarification on a specific rule, our support team responds within one business day.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.